Best IT Support and Help Desk Certifications | CompTIA
WEBJan 26, 2024 · Certifications show employers you have the skills they need for IT support. Check out our list of the best IT support and help desk certifications.
Google IT Certificates - Grow with Google
WEBThe Google IT Support Certificate features practical training and hands-on activities to help you leverage AI in IT support. Learn how to use AI to help with troubleshooting and customer care directly from Google experts.
IT Help Desk - Credly
WEBBased on JobReady's MyInnerGenius assessment, meets or exceeds competency thresholds for the job of IT Help Desk. Credly is a global Open Badge platform that closes the gap between skills and opportunities.
IT Helpdesk Level 1 - Maricopa Community Colleges
WEBEarning this microcredential and badge proves your proficiency of key IT customer service principles, including problem-solving, empathy, and respect. You'll gain the essential skills and strategies needed for a career in computer help-desk or end-user support roles.
Google IT Support Professional Certificate | Coursera
WEBThe Google IT Support Certificate features practical training and hands-on activities to help you leverage AI in IT support. Learn how to use AI to help with troubleshooting and customer care directly from Google experts.
IT Support Certification - Technical Support Representative ...
WEBAt HDI, we offer comprehensive IT support and service desk training programs that will aid you in preparing for the certification exam. Our training course helps you build your knowledge and skills and align them with the high standards set by …
HDI Certification Courses: Help Desk Training and Service
WEBDesigned to equip your entire service and support team with the conceptual knowledge and practical skills to provide the highest level of customer support on every contact, HDI's extensive catalog of help desk training and service desk training includes dozens of role- and topic based courses.
New IT support badge from CompTIA and Grow with Google
WEBSep 19, 2019 · Now, Google is teaming up with CompTIA, a nonprofit trade association, to provide a dual badge of completion. Employers widely recognize the CompTIA A+ certification as a valued credential for high-growth IT support roles.
Service Desk Professional Standards
WEBThe Service Desk Institute produces internationally recognised standards for service desk and IT support professionals which set out clear definitions for the key service desk roles of Service Desk Analyst and Service Desk Manager.
10 Help Desk Skills | IT Support and Help Desk - CompTIA
WEBFeb 7, 2020 · Take a few minutes to learn more about how to become a help desk technician, and check out the CompTIA A+ certification, your gateway into an entry-level IT position. Whether you want to stay at the help desk or move on to a new IT job, developing these 10 qualities will set you up for success.